Shipping Policy

Please allow up to 3 days for your order to processed and 5-15 days for it to be shipped out. You will be sent a tracking code once your order has been shipped. All orders are sent via Hong Kong Post and will be handed over to your local postal service. You can track your order using the tracking code provided in your shipping email, we suggest using AFTERSHIP to locate your item. 

Customs

We have no control over Customs charging taxes and fees.

Return & Exchange Policy

All sales are final. No refunds or exchanges.

FREQUENTLY ASKED QUESTIONS


I HAVE A GENERAL QUESTION, HOW DO I CONTACT YOU GUYS?
Contact shop@yetiout.com for general questions, and for questions about orders.

 

CAN I GET A REFUND OR EXCHANGES ITEMS?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.


I PUT AN OLD OR WRONG ADDRESS, IS THERE ANY WAY YOU CAN UPDATE IT WITH THE RIGHT ONE?
If you wish to change it please email shop@yetiout.com immediately with your transaction. We cannot reship orders once they are sent out.


I ORDERED THE WRONG SIZE, CAN YOU EXCHANGE IT FOR ANOTHER SIZE?
No, please make sure you look at your order CAREFULLY before checking out.


HOW LONG DOES SHIPPING TAKE?
It takes 2-3 days to prepare your order then 7-15 business days to ship it. 


WHAT COUNTRIES INTERNATIONALLY DO YOU SHIP TO?
Worldwide. 

CONTACT

Shop Assistance 

shop@yetiout.com

 

General Enquires 

info@yetiout.com

Press Enquires 

terry@yetiout.com

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FOR EVERY PURCHASE